Frequently weâ€™re asked about our guarantee, so here it is:
Â· Does In The Know Traveler guarantee our material?
Absolutely! The power of this information has been proven again and again, as evidenced by the vast number of client and customer letters and testimonials.
Â· Does In The Know Traveler guarantee your results?
Absolutely not! How could we? YOU are the variable. This is your life, your commitment, your activity, and your choices. We can offer you tools, and they are great tools, but you need to build the house.
For items purchased through Amazon.com or other vendors we may direct you to, please see their respective refund policies for more information. Delivery time for those products not shipped by us are selected by you at time of purchase from their site.
Physical products are typically delivered to you within 2-4 weeks from date of purchase via United States Priority Mail. We regret that some countries outside the United States may delay delivery with their customs process. If you need your products sooner we can ship them via another method for an additional charge. We will contact you & provide you those options if you need them.
Digital products purchased through In The Know Traveler are delivered to you automatically at time of purchase. Typically an email with a download link will arrive in your inbox within five minutes. If thereâ€™s a delay, or you canâ€™t find the email, contact our customer service team at firstname.lastname@example.org.
If you purchased our digital product through one of our partners, please contact them if you experience delivery problems. (And let us know if the issue isnâ€™t resolved!)
Returns are rare, but here are our policies:
Digital Information canâ€™t be â€œreturned.â€ Therefore In The Know Traveler has a â€œNo Refundâ€ Policy for all digital download products purchased directly through us.
Return of physical products are accepted for 30 days. The refund will be issued when the product has been returned and received by us undamaged, as new.
The â€œTravel for Free Acceleratorâ€ virtual training program has a 30 day cancellation grace period. Upon cancellation, all access to the on line program will be permanently revoked, and a full refund will be issued. However, before refund and consideration is given all homework, assignments and examples of effort must be given to explain the purpose of the refund.
Because we really want to cultivate happy and satisfied customers, we take great pains to make available lots of informationâ€“hundreds of articles and videos and audio classesâ€“before you make a purchaseâ€¦ so you can make an informed choice before you buy.